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Our Terms & Conditions

Please find below our standard Terms and Conditions.

By using any of MultiPC services you agree to the Below

Terms & Conditions


Repair Times

Whilst we aim to carry out all repairs in a very timely fashion this cannot always be possible due to many factors.
All repair times are estimates, Please be aware in circumstances reapirs can take upwards of 3 months.

Faulty replacement Parts
In the rare event a replacement part ARRIVES faulty to us we will also source a replacement, this can delay repairs by a few days. Unfortunately we cannot offer refunds in this instance.
Repairs
Repair T & C
  • All repairs are carried out to a high standard, any repair that fails will be corrected FREE of charge

  • In some instances we may used second user/Refurbished parts. These items carry the same warranty as new

  • Any item left with us for 90 days without contact will be sold or used for parts to seek recompense for labour and storage

  • You agree by having MultiPC undertake any repair that it will void your manufacturers warranty (If applicable)

  • It is not within our practice to keep parts removed from items (due to limited space) Please advise if required when booking item in

  • We use parts of equal quality to the originals, if you require ORIGINAL parts please let us know. Be aware that original parts normally cost approx 2 times cost.


Data
MultiPC cannot be held responsible for ANY loss of data during repairs.
Whilst we do everything in our power to keep all data safe this is not always possible and cannot be guaranteed.
Warranty
All our repairs come with a 6 month warranty. PC and laptop have a repair / replace warranty for any components or repairs carried out. Any fault deemed to be caused by the user will warrant a labour and part fee.
Mobile phones come with a 6 month warranty on parts and labour, this does not cover damage caused by user error.
All refurbished and second user parts come with a 1 month warranty.

Buying from MultiPC
All our refurbished / second user products come with a 6 month reapir/replace warranty only, we do not offer refunds for goods purchased in error.

Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below.

Multip.co.uk
24a High Street
Bracknell
RG12 1LL
sales@multipc.co.uk