Terms & Conditions
Terms & Conditions for using MultiPC.
When ordering from our online shop you confirm acceptance of these terms and conditions.
Currently we accept cash on collection or Paypal only, Where paypal payments are concerned you agree you will not reverse or chargeback any payments made to MultiPC. If any payment is reversed we will report this to the police as this is fraud.
If in the unlikely event you encounter any problem with an item purchased MultiPC will do everything we can to resolve any issues. Please contact us or pop in with any concerns.
We aim to ship all items in a timely manner, In some circumstances during busy times it can take us upto 3 business days to ship items. Please allow 7 days for delivery before reporting a non recieved item. We welcome collection from store.
Unless otherwise described please assume any purchsed item will be in used condition, "used" meaning there may be visable marks and slight dents. We always do our best to decribe items correctly. Unless otherwise stated the items will NOT be in "new" condition.
Chargers for laptops and phones are only included if stated. If we state an item comes with an item that you do not recieve with it please contact us here http://www.multipc.co.uk/contact.html
Faulty items and refunds :
Any item to be found faulty we reserve the right to inspect and repair at our cost and not to the cost of the customer. Any item found to be faulty due to neglect or due to the customer will be chargeable.
We ONLY offer refunds on items if we cannot repair or replace the item with a like for like item, please see below for warranty details.
We offer a 1 month return to base repair replace warranty. if an item is found to be faulty we will reapir at no cost. If the item cannot be repaired we reserve the right to replace with same spec (or higher) model. If we do not have a suitable replacement then we offer a full refund. We DO NOT offer refunds before we have attempted repair or replacement any item found to be opened or repair attempted other by MultiPC with Void any warranty with us.